top of page

FAQ'S

Have questions? We have answers!

  • When will my order(s) ship?
    Orders are processed in the order in which they are received and typically ship within 3-5 business days.
  • Can I pick up my order at the zoo?
    You can! Just select "Pick up at Zoo" as your shipping option. We will contact you with available dates and times for pickup!
  • Where does all the money go?
    100% of your purchase goes right back into the Zoo's conservation and education initiatives. The Lehigh Valley Zoo is a non-proft and all funds go into our mission and operations!
  • When will I be able to buy ___?
    We're always looking at our best sellers when we decide what to add to our Online Nature Store. Keep an eye out - your favorite product might show up soon!
bottom of page